Mail2Rally

Mail2Rally is a tool that accepts an incoming email message from an EBSCO employee and converts it to a User Story in Rally.

Basics

The subject of the email becomes the Name of the Story, and the body of the email becomes the Description of the Story. If the email's sender has an account in Rally, that person becomes the Owner. Mail2Rally will respond to the email with a confirmation or an error.

Schedule State

If you include one of the following strings in the subject of the email, Mail2Rally will set the corresponding Schedule State:

The default Schedule State is "Defined".

Tags

Mail2Rally can automatically tag the User Story, if the tag is in the subject or body of the email. Existing Tags with the following prefixes are supported:

It can also be configured to force a specific Tag on all incoming User Stories.

Plan Estimate Points

Mail2Rally will look for a number of points to assign to the Plan Estimate field for User Stories. Simply put the number of points to assign between pipe characters (e.g. |5|) in the subject line.

Class of Service (optional)

Mail2Rally can automatically assign a single Class of Service value to each User Story created. These are the Classes of Service defined by Rally:

Feature (optional)

Mail2Rally can automatically assign each new User Story to a specified Feature.

Delegating (optional)

Mail2Rally can delegate the User Story to a specific Owner other than the sender. Requirements:

Release and/or Iteration (optional)

Mail2Rally can look for a potential Release and/or Iteration to which to assign the a new User Story. If this feature is active, simply put the Release and/or Iteration between forward slashes (e.g. /PI17/I7/) in the subject line.

Discussions and Tasks

You can add a Discussion item or a Task to any existing User Story by sending an email with the User Story ID (wrapped in forward slashes) in the subject. Example subject line: Do additional thing /US00000/.

Projects

The email address determines the Project to which a generated User Story is attached. The following email address/Project pairs are configured:
Email Address Project Feature Class of Service Tag Owner Delegable Kanban Process Look for Release/Iteration Tag with Original Owner
m2r-dse.atomicATOMIC        
m2r-abcAlways Be Coding   [none]Yes Yes 
m2r-bks.snapBOOKS.Snapdragon        
m2r-bus.con.licBUS.Content Licensing Team        
m2r-cl.css_min.guarBUS.Content Strategy Services102648425784       
m2r-custops.solutionsBUS.CustOps Solutions Team278791258652   Yes Yes 
m2r-bus.cust.dscBUS.CustSatSaaS - DSC Team    Yes   
m2r-bus.saas.escalationBUS.CustSatSuccess - SaaS Escalation  SaaSEscalationmolszak@ebsco.com    
m2r-bus.cust.euro.laBUS.CustSuccess - Europe/LA        
m2r-dse.aoaBUS.GSS AOA DSE Team        
m2r-dse.euro.laBUS.GSS Europe and LA DSE Team        
m2r-med.implBUS.GSS Medical Implementation Team        
mail2rallyBUS.GSS North America DSE Team    Yes   
m2r-abc-featureBUS.GSS North America DSE Team        
m2r-dse.n.euroBUS.GSS Northern Europe DSE Team        
m2r-bus.gssBUS.GSS Team    Yes   
m2r-cl.css.ptoBUS.Product and Title Operations209393981956       
m2r-nes.ptoBUS.Product and Title Operations304540894048       
m2r-rightsBUS.Rights & Royalties Management Team        
m2r-bus.saas.opsBUS.SaaS Ops Teams        
m2r-bus.saas.ops.tech.ssoBUS.SaaS Ops TechSvs SSO Team        
m2r-brute.squadBrute Squad [Data & Operations Enhancements]340824027604Standard  Yes   
m2r-access.deniedBrute Squad [Data & Operations Enhancements]340824027604Standard  Yes   
m2r-cm.j.cont.acqCM.Journal Content Acquisition Team        
m2r-cm.pcm.prodCM.PCM Production Team        
m2r-eis.safeCM.Remediation  accessibility     
m2r-auto-bluebirdsCONTENT.Bluebirds  Content_BusinessRequest     
m2r-auto-bluefinsCONTENT.Bluefins  Content_BusinessRequest     
m2r-auto-cartographersCONTENT.Cartographers  Content_BusinessRequest     
m2r-eds.pm-featureCONTENT.Cartographers  EDS_Partner_Projectmrutterstokes@ebsco.com    
m2r-auto-chagallCONTENT.Chagall  Content_BusinessRequest     
m2r-auto-curiosityCONTENT.Curiosity  Content_BusinessRequest     
m2r-custom.catCONTENT.Data Omega Standard  YesBacklog  
m2r-db.pipe.irCONTENT.Data Omega (IR) Standard  YesBacklog  
m2r-greenbinCONTENT.GreenBin   rtaylor@ebsco.comYes   
m2r-auto-greenbinCONTENT.GreenBin  Content_BusinessRequestrtaylor@ebsco.com    
m2r-auto-hammerheadCONTENT.Hammerhead  Content_BusinessRequest     
m2r-auto-jupiterCONTENT.Jupiter  Content_BusinessRequest     
m2r-auto-kupalaCONTENT.Kupala  Content_BusinessRequest     
m2r-auto-polarisCONTENT.Polaris  Content_BusinessRequest     
m2r-auto-rockhoppersCONTENT.Rockhoppers  Content_BusinessRequest     
m2r-content.phasersCONTENT.Set Phasers 2 Stun! Standard  Yes Yes 
m2r-transportersCONTENT.Transporters Standard aellsworth@ebsco.comYes   
m2r-auto-transportersCONTENT.Transporters StandardContent_BusinessRequestaellsworth@ebsco.com    
m2r-content.voyagerCONTENT.Voyager Standard  Yes Yes 
m2r-findermindersCSR.Finderminders        
m2r-cd.feedbackClinical Decisions Feedback   ajewell@ebsco.comYes   
m2r-med.consumerConsumer Health        
m2r-auto-ciaContent Integration Analysis  Content_BusinessRequest     
m2r-dm.ed.cardioDM.Cardiology        
m2r-dm.ed.genDM.General Medicine        
m2r-dm.guideDM.Guidelines        
m2r-dm.ed.hnoDM.Hem/Nephro/Onc        
m2r-dm.ed.germsDM.IDIR        
m2r-dm.ed.pedDM.Pediatrics        
m2r-dm.ed.pccsDM.Pulm/Crit Care/Sleep        
m2r-dm.slsDM.Systematic Literature Surveillance (SLS)        
m2r-data.pmData Product Management Standard [none]    
m2r-auto-dpmData Product Management StandardContent_BusinessRequest[none]    
m2r-db.pipe.edsDatabase Pipeline - EDS Investment  YesBacklog  
m2r-db.pipe.lsdDatabase Pipeline - LSD Investment  YesBacklog  
m2r-dm.edDynaMed Editorial        
m2r-fse.opsFSE-Operations604580904697 FSE Issue    Yes
m2r-gopacGOPAC  GOPAC Issuergopalakrishnan@ebsco.comYes   
m2r-happy.meal.gangHappy Meal Gang [Content Enhancement/Delivery]340824037332Standard  Yes   
m2r-bugfestKitfox  KitFox: Incoming Bugfest requestdkhusanov@ebsco.com    
m2r-la.widgetLA.Widget Spinners    Yes   
m2r-oa.salesOpenAthens Sales Tracking        
m2r-med.ogOption Grids        
m2r-eds.pmPM - EDS Team        
m2r-bi.tableau.supportPPM - BI  tableau supportlpearlstein@ebsco.com  Yes 
m2r-rma.walkRMA.The Walking Thread        
m2r-cm.db.prodSS.DPPA (Database Production) Team Expedite [none]    
m2r-somSomewhere Over Montana [New Products/Enhancements]403953886228   Yes   
m2r-uxrUser Experience Research and Design Team        

Adding an Address

To request a new address linked to a new Project, please email Jesse Jensen with the full name of the Project, and a default Feature and/or Class of Service, if desired.

New Features

The following features are planned, but not yet active: